5 Things to Look for in a Medical Review Officer

When you decide to work with a medical review officer, there are quite a few things to look for. This will ensure you can access as many services as possible. Not all officers provide the same level of service. Additionally, you want to work with one who can make it easier for you to operate your business while still being able to get the necessary drug testing taken care of.

Below are some tips on what to look for in a medical review officer.

Services Offered

The various services offered should be something that you look at. You don’t want to hire an MRO and then find out that they don’t provide all of the services that you need. Whether you work with a consortium or a general administrator, you only want to work with one. If they don’t provide every service, you may of having to work with two. This could not only raise the cost, but also make it more difficult for you to manage the overall drug testing program.

Cost of Services

While you want to be compliant, whether it is with the DOT or anyone else, you do need to focus on the cost of services. You shouldn’t have to spend more than what you can afford. A line item should be found in your budget for this kind of expense. Comparing the cost of services between several officers will make it easier for you to choose in a fiscally responsible manner.

Reputation

With the Internet, exploring reputation is easier than ever. You will want to find out what others have to say about a medical review officer. If they have had problems, you can likely expect to have similar problems. These can be avoided by crossing a particular officer off the list and moving on to another one.

Use of Electronic Data Management

Electronic data management makes it easier for you to get the data that you need about employees and their drug test results. You can get rid of the paper trail, and manage the process easier. It will also help you to get results faster, and share them across departments as necessary. If an MRO does not offer this service, you may want to consider going with a different officer.

Is Available for Support

There may be times that you will need to contact a medical review officer for support. This may include litigation support, implementing and testing program, or simply determining how to move forward with employees that don’t speak English. Whatever the problem may be, you want to know that the person is available for you to contact.

Ultimately, you don’t want to risk any issue with drug testing, or electronic data records. As a result, it’s best to take some time to look at what a medical review officer can do. Make some comparisons and be confident that you are choosing the best one. This will make it easier for you to implement and maintain a testing program in the workplace.

Article Source: http://EzineArticles.com/9571207

Five Tips to Find a DOT Consortium for Your Company

You need to learn a lot about you employees. You may not have to time or the ability to do everything on your own. By using a DOT consortium, you can maintain a significant amount of compliancy. The third party administrator can do virtually everything that you need them to – saving you both time and money.

Finding the right consortium will make it easier for you to get the help where you need it. There are some tips to help you find the right one.

Ask Questions
You should plan on making a list of questions to ask a DOT Consortium. These should be the same with each administrator so that you can make adequate comparisons between them. What you need to know may not be found on the website, and therefore it is important to have the questions so that you can really dive into what they can help with. Questions include:

  • How have you helped companies in the past?
  • What size companies are you used to working with?
  • How experienced are you with DOT rules and regulations?
  • What partnerships do you have that could be beneficial?
  • Have you set up drug testing programs in the past?

By asking these questions, you can get a lot of great answers. It can also help you to determine whether a consortium is going to be right for your company or not.

Look at Services
The services offered by the consortium should be explored as well. Some companies will manage the entire testing program while others will manage certain parts. You may want them to implement the program, help maintain compliancy, and manage the random testing of employees. Various medical review officer services may be provided as well, ranging from chain of custody tools to expert testimony.

Find Out Their Background
Take the time to learn about the background of the company. How long have they been in business? What industries do they typically work with? You can get a lot of information from the “about us” on the consortium website. However, you may also have a few other questions, and this is yet another reason why you want to make a phone call or a Web inquiry in order to learn more.

Explore Pricing Models
Various pricing models may exist for using the consortium. This will often depend upon how much you have them managing the drug and alcohol testing program. If you have them implementing and managing everything, you can expect to pay more, though you can also save a significant amount of time.

Look at their Team
Finally, take the time to look at their team. The larger the team, the more customer service you are likely to get. They may have an array of medical review officers to assign to your company and assist in all that you do.

Article Source: http://EzineArticles.com/9571129